Terms and Conditions

These Terms and Conditions govern the relationship between CrazyWinnings Casino and all players who register and use the platform. By creating an account and accessing any part of the site, you confirm that you have read, understood, and agreed to these terms in full. Please review them carefully before playing.

Eligibility and Registration

Age Requirement

CrazyWinnings Casino is strictly for players who are 18 years of age or older. Players in provinces with a higher legal gambling age must meet the applicable local standard. Age verification is conducted as part of the KYC process, and accounts found to belong to underage individuals will be closed immediately with any balances forfeited.

Residency

CrazyWinnings Casino accepts registrations from Canadian residents. Players are solely responsible for determining whether online gambling is permitted in their province or territory. The casino accepts no liability for players who access the site in contravention of local law.

Account Limits

  • Each player is permitted one account only
  • Duplicate accounts will be suspended without notice
  • Account details must be accurate and kept up to date
  • Players must notify the casino promptly of any changes to personal information

Account Security

Players are responsible for maintaining the security of their login credentials. Sharing account details with third parties is strictly prohibited. CrazyWinnings Casino will never request your password by email or live chat. Any suspected unauthorised access must be reported to support@crazywinnings.ca immediately.

Two-factor authentication is available and strongly encouraged for all accounts. The casino accepts no liability for losses arising from a player’s failure to keep their credentials secure.

Deposits and Withdrawals

Deposits

All deposits must be made from payment methods owned by the account holder. Third-party payments are not accepted under any circumstances. Minimum deposit amounts vary by method, with a general floor of C$10 for most options.

Withdrawals

Withdrawal requests are processed subject to verification requirements. Players must complete KYC verification before any withdrawal is approved. Standard processing times are as follows:

MethodProcessing Time
Interac1-2 business hours
Visa / Mastercard1-3 business days
BitcoinUnder 1 hour
eTransfer2-4 hours

The casino reserves the right to request additional verification documents for withdrawals above C$5,000. Verified accounts in good standing benefit from faster processing times.

Bonus Terms

General Bonus Conditions

All bonuses are subject to the specific terms published on the Promotions page at the time of offer. Key universal conditions include:

  • Bonuses are available to eligible registered players only
  • Bonus funds are non-transferable and cannot be exchanged for cash prior to wagering
  • The casino reserves the right to withdraw or modify any promotion at any time
  • Abuse of promotional offers including collusion or manipulation will result in account suspension

Wagering Requirements

Bonus funds carry a standard wagering requirement of 35x the bonus amount unless otherwise stated. Wagering must be completed within 30 days. Game contribution rates are:

Game CategoryContribution Rate
Slots100%
Table Games10%
Live Casino5%
Video Poker10%

Game Fairness and RNG

All games at CrazyWinnings Casino use certified Random Number Generator (RNG) technology audited by independent third-party testing agencies. Live casino games are operated with physical equipment under studio supervision. The casino cannot guarantee that every session will be profitable, and historical results have no bearing on future outcomes.

Responsible Gaming

CrazyWinnings Casino is committed to promoting responsible gambling. The following tools are available to all players free of charge:

  • Deposit Limits — Set daily, weekly, or monthly deposit caps
  • Loss Limits — Restrict the amount you can lose per session or period
  • Session Time Reminders — Receive notifications after set play durations
  • Self-Exclusion — Temporarily or permanently close your account
  • Reality Checks — Pop-up reminders showing your session duration and net result

For external support, Canadian players can contact the National Problem Gambling Helpline at 1-800-522-4700 (available 24 hours a day) or email support@crazywinnings.ca.

Intellectual Property

All content on the CrazyWinnings platform including logos, graphics, software, and written material is the property of CrazyWinnings Casino or its licensed providers. Reproduction, distribution, or commercial use of any site content without prior written permission is prohibited.

Limitation of Liability

CrazyWinnings Casino is not liable for losses resulting from technical failures, internet connectivity issues, or circumstances beyond its reasonable control. The casino’s liability to any player is limited to the total amount deposited in the preceding 12 months under no circumstances exceeding applicable legal caps.

Amendments

CrazyWinnings Casino reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated via email or on-site notification. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by applicable Canadian law. Any disputes arising from the use of CrazyWinnings Casino will be subject to the jurisdiction of the competent Canadian courts, with good-faith resolution attempted through the casino’s internal complaints process before formal proceedings are initiated.

For all enquiries, contact: support@crazywinnings.ca

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18+ only. Wagering requirements apply (35x). Terms and conditions apply. Play responsibly.